Privacy Policy

Moonglade Retreat

Last updated: March 2026

Moonglade Retreat is committed to protecting your privacy and handling your personal data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR).

This policy explains what information we collect, how we use it, and your rights.

1. Who we are

Moonglade Retreat provides wellness retreats and related services.

If you have any questions about this policy or your data, you can contact us at:

Email: hello@moongladeretreat.co.uk
Website: www.moongladeretreat.co.uk

2. Information we collect

We may collect the following personal information:

Information you provide directly

When you sign up to our mailing list, contact us, or make a booking, we may collect:

  • Name

  • Email address

  • Phone number

  • Emergency contact details

  • Health information relevant to retreat participation (when required)

Website usage information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the website

This information helps us understand how people use the site and improve our services.

3. How we use your information

We use your personal information to:

  • Respond to enquiries

  • Manage retreat bookings

  • Send emails about Moonglade retreats and updates

  • Provide information you have requested

  • Ensure participant safety during retreats

  • Improve our website and services

We will never sell your personal information.

4. Email communications

If you join our mailing list, we may send occasional emails about:

  • upcoming retreats

  • Moonglade news

  • relevant updates

You can unsubscribe at any time using the link provided in our emails.

5. Data storage and security

We take reasonable steps to protect your personal information.

Your data may be stored securely through trusted platforms such as:

  • website hosting providers

  • email marketing services

We only retain personal data for as long as necessary for legitimate business purposes.

6. Sharing your information

We do not sell or rent your personal data.

We may share information with trusted service providers when necessary, for example:

  • booking management tools

  • email marketing platforms

  • payment processors

These providers are required to protect your data.

7. Your rights

Under UK data protection law you have the right to:

  • request access to your personal data

  • request correction of inaccurate information

  • request deletion of your data

  • withdraw consent for marketing communications

To exercise these rights, please contact us using the details above.

8. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

You can control cookie settings through your browser.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page.